After a long absence from blogging (again), I've compiled a short list of the 5 things your customers want from you and they have nothing to do with web2.0, social bookmarking, widgets, marklets, CSS, RSS, Ajax or search engine optimization. In fact this post formed in my mind over the course of buying a new house, moving into it, and selling the old condo.
In other words, these 5 factors became evident to me offline, in the bricks and mortar world, and in keeping with my tired old view that "there is no such thing as The New Economy", it all translates back into things I can take back to the online world I live in.
Continue reading "5 things your customers want from you"